πŸ’ΈDaily Payouts

How and When You Receive Your Money

Getting paid quickly is crucial for event creators. This guide explains Clubly's payout system, timelines, and how to maximize your cash flow.


⚑ Quick Summary

Standard Payout:

  • 24-48 hours after your event

  • Automatic to your bank account

  • $0 fees

  • No action required

Instant Payout (Beta):

  • Same day within hours

  • $0.50 fee per payout

  • For verified accounts

  • Opt-in feature


πŸ’° How Payouts Work

The Payment Flow

Step-by-Step:

1. Customer Buys Ticket

Time: Anytime before event
Amount: Ticket price + platform fee
Destination: Held by Stripe

2. Event Occurs

Time: Your event date
Status: Funds still held
Waiting: For payout schedule

3. Payout Initiated

Time: 24-48 hours after event
Amount: Sum of all ticket sales
Method: ACH to your bank

4. Money Arrives

Time: 1-2 business days
Account: Your linked bank account
Available: Immediately upon arrival

Example Timeline

Saturday Night Event:

Friday: Customers buy tickets β†’ Stripe holds funds
Saturday 9 PM: Event happens
Sunday 12 PM: Payout initiated (24 hours later)
Monday/Tuesday: Money arrives in bank

Wednesday Night Event:

Various days: Ticket sales β†’ Stripe holds
Wednesday 8 PM: Event happens
Thursday 8 PM: Payout initiated (24 hours later)
Friday/Saturday: Money in your bank

🏦 Bank Account Setup

Adding Your Bank Account

Done During Stripe Setup:

  1. Connect Stripe to Clubly

  2. Enter bank details in Stripe:

    • Bank name

    • Routing number (9 digits)

    • Account number

    • Account type (checking/savings)

  3. Verify account

  4. Set as default payout method

Stripe Setup Guide β†’

Multiple Bank Accounts

Switch Payout Accounts:

Stripe Dashboard β†’ Settings β†’ Bank Accounts

Options:
- Add new account
- Set default
- Remove old accounts

Use Cases:

  • Personal vs business accounts

  • Different events to different accounts

  • Backup account

Verifying Your Bank

Micro-Deposit Verification:

Day 1: Stripe sends 2 small deposits ($0.01-$0.99)
Day 2-3: Check your bank statement
Day 3: Confirm amounts in Stripe
Status: Verified βœ…

Instant Verification (Some Banks):

  • Plaid integration

  • Login to bank instantly

  • Verified in seconds

  • Preferred method


⚑ Standard vs Instant Payouts

Standard Payouts (Default)

Timeline:

  • Initiated: 24-48 hours after event

  • Arrival: 1-2 business days

  • Total: 2-4 days from event

Features:

  • βœ… $0 fees

  • βœ… Automatic

  • βœ… Reliable

  • βœ… All accounts eligible

Best For:

  • Most event creators

  • Regular cash flow

  • Cost-conscious hosts

  • Not time-sensitive

Instant Payouts (Beta)

Timeline:

  • Initiated: On demand, anytime

  • Arrival: Within hours

  • Total: Same day

Features:

  • ⚑ Ultra-fast

  • πŸ’΅ $0.50 fee per payout

  • 🎯 On-demand

  • βœ… Must be verified

Requirements:

  • Fully verified Stripe account

  • US bank account

  • Debit card on file

  • Good standing (low disputes)

Best For:

  • Need money immediately

  • Reinvest in next event

  • Cash flow critical

  • Emergencies

How to Enable:

1. Complete Stripe verification
2. Add debit card to Stripe
3. Wait for eligibility
4. Enable in Settings β†’ Payments
5. Request payouts on demand

Beta Feature: Instant Payouts are gradually rolling out. Not all accounts are eligible yet. Check your dashboard for availability.


πŸ“Š Payout Schedule

When Payouts Are Initiated

After Event Ends:

  • Event end time + 24 hours minimum

  • Typically 24-48 hours

  • Automatic, no action needed

Multiple Events Same Day:

  • Combined into one payout

  • All events that day

  • Reduces bank fees

Example:

Friday Night:
- Event A: $2,500
- Event B: $1,800
- Event C: $3,200

Sunday Payout:
- Total: $7,500 (one transfer)

Business Days

Bank Transfers:

  • Monday-Friday: Normal processing

  • Saturday-Sunday: Delayed to Monday

  • Bank holidays: Delayed to next business day

Example:

Saturday event β†’ Payout initiated Sunday
β†’ Transfer Monday β†’ Arrives Tuesday/Wednesday

Viewing Upcoming Payouts

Dashboard β†’ Payments β†’ Payouts

See:

  • Scheduled payout date

  • Amount

  • Events included

  • Estimated arrival

  • Status


πŸ’΅ Payout Amounts

What You Receive

Full Ticket Price:

Ticket sold for: $50.00
Platform fee: $5.99 (kept by Clubly)
You receive: $50.00 βœ…

Multiple Tickets:

50 tickets Γ— $50 = $2,500.00
100 tickets Γ— $75 = $7,500.00
Total payout: $10,000.00

Deductions from Payouts

Possible Deductions:

1. Refunds:

Original payout: $5,000
Refunds issued: $500
Net payout: $4,500

2. Chargebacks:

Payout: $5,000
Chargeback: $50 (+ $15 fee)
Net: $4,935

3. Instant Payout Fees:

Payout: $5,000
Instant fee: $0.50
Net: $4,999.50

4. Taxes (1099 Income):

  • Not withheld by Clubly

  • Your responsibility

  • File quarterly or annually


πŸ“± Tracking Your Payouts

Payout Dashboard

View All Payouts:

Dashboard β†’ Payments β†’ Payout History

Details:
- Date initiated
- Date arrived
- Amount
- Status
- Bank account (last 4)
- Events included

Payout Status:

  • 🟑 Pending: Initiated, not yet sent

  • πŸ”΅ In Transit: Sent to bank

  • βœ… Paid: Arrived in account

  • ❌ Failed: Issue with transfer

Export Payout Reports

Generate Reports:

Dashboard β†’ Payments β†’ Reports

Options:
- Date range
- CSV/Excel format
- PDF invoices
- Tax summary

Use For:

  • Bookkeeping

  • Tax filing

  • Business planning

  • Accounting software

Stripe Dashboard

Detailed View:

Access: Settings β†’ Payments β†’ View Stripe Dashboard

See:
- Individual transactions
- Gross/net breakdown
- Fee details
- Transfer dates
- Bank statements

🚨 Payout Issues

Payout Failed

Common Reasons:

1. Bank Account Closed

Error: "Bank account closed"
Fix: Update bank account in Stripe

2. Invalid Account Details

Error: "Invalid routing/account number"
Fix: Verify and correct details

3. Bank Rejected Transfer

Error: "Transfer rejected by bank"
Fix: Contact your bank

4. Account Not Verified

Error: "Account verification required"
Fix: Complete Stripe verification

Delayed Payout

Why Delays Happen:

Under Review:

  • High-risk activity flagged

  • First few events

  • Unusual patterns

  • Large amounts

Bank Processing:

  • Weekends/holidays

  • Bank delays

  • International transfers

  • Technical issues

Account Issues:

  • Missing information

  • Verification incomplete

  • Past disputes

What to Do:

  1. Check Stripe dashboard for alerts

  2. Review email from Stripe

  3. Complete any requirements

  4. Contact support if unclear

Incorrect Amount

Received Less Than Expected?

Check For:

  • Refunds issued

  • Chargebacks

  • Multiple events (verify all included)

  • Instant payout fee ($0.50)

  • Currency conversion (international)

View Breakdown:

  • Stripe Dashboard β†’ Payouts

  • Click payout amount

  • See itemized list

  • Verify each transaction


πŸ’‘ Optimizing Cash Flow

Strategies

1. Price Early Birds Lower

Benefit: Get money early
Example:
- Early: $25 (Weeks 1-2)
- Regular: $35 (Weeks 3-4)
- Late: $45 (Week of)

2. Multiple Events Per Week

Monday event β†’ Wed/Thu payout
Wednesday event β†’ Fri/Sat payout
Friday event β†’ Sun/Mon payout
Consistent weekly income!

3. Recurring Events

Weekly parties:
- Predictable income
- Steady cash flow
- Build audience
- Scale operations

4. Use Instant Payouts Strategically

Worth $0.50 when:
βœ… Need funds for next event
βœ… Vendor payment due
βœ… Emergency expense
❌ Not urgent
❌ Can wait 2 days

5. Reinvest Immediately

Friday event pays out Sunday
↓
Sunday: Buy ads for next Friday
↓
Increased sales
↓
Higher payout next week

🧾 Tax Implications

1099-K Forms

If You Earn $600+/Year:

Issued by: Stripe
Sent: January 31
Reports: Gross revenue
Use for: Tax filing

What's Reported:

  • Total payouts received

  • Number of transactions

  • Gross revenue (not profit)

Your Responsibility:

  • Report as income

  • Deduct business expenses

  • Pay self-employment tax (if applicable)

  • Quarterly estimated taxes

Tax & Reporting Guide β†’

Business vs Personal

Personal (1099):

  • Report on Schedule C

  • Self-employment tax

  • Deduct expenses

  • Simple for small scale

Business (LLC/Corp):

  • Business return

  • More deductions

  • Liability protection

  • Better for high volume


🌍 International Payouts

Currently Supported

United States:

  • βœ… All 50 states

  • βœ… USD only

  • βœ… Standard ACH transfer

  • βœ… Instant payouts available

Coming Soon

Expanding To:

  • πŸ‡¨πŸ‡¦ Canada (CAD)

  • πŸ‡¬πŸ‡§ United Kingdom (GBP)

  • πŸ‡ͺπŸ‡Ί European Union (EUR)

  • πŸ‡¦πŸ‡Ί Australia (AUD)

International Features:

  • Multi-currency support

  • Local bank transfers

  • Currency conversion

  • Regional payment methods


πŸ“ž Payout Support

When to Contact Support

Contact Immediately:

  • 🚨 Payout over 5 days late

  • 🚨 Missing significant amount

  • 🚨 Account locked/restricted

  • 🚨 Suspicious activity

Regular Support:

  • πŸ“§ Questions about timing

  • πŸ“§ Understanding amounts

  • πŸ“§ Bank account changes

  • πŸ“§ Report issues

How to Get Help

Clubly Support:

  • πŸ“§ Email: [email protected]

  • πŸ’¬ Live Chat: Dashboard

  • πŸ“± Phone: 1-800-CLUBLY1

  • Response: 2-4 hours

Stripe Support:

  • πŸ“§ Email: [email protected]

  • πŸ’¬ Live Chat: Stripe Dashboard

  • πŸ“± Phone: 1-888-926-2289

  • Response: Immediate to 24 hours

Include in Request:

  • Your account email

  • Event name/date

  • Expected payout amount

  • Payout ID (if available)

  • Bank account (last 4 digits)

  • Screenshot of issue


βœ… Payout Checklist

Before Your First Event:

After Each Event:



❓ Common Questions

When exactly do I get paid?

24-48 hours after your event ends, money is sent to your bank. It arrives 1-2 business days later. Total: 2-4 days from event.

Can I get paid faster?

Yes! Instant Payouts (Beta) arrive same-day for a $0.50 fee. Must be verified and eligible.

What if my event is in 2 weeks?

Money is held until after the event. This protects against refunds and chargebacks.

Can I get paid before my event?

Not currently. This is industry standard to prevent fraud and ensure refund capability.

Why is my payout delayed?

Check Stripe dashboard for alerts. Common reasons: verification needed, holidays, bank issues, or fraud review.

What if I need money urgently?

Enable Instant Payouts ($0.50 fee) or contact support for special circumstances.


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