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How to find your tickets

Your tickets are digital. There is nothing to print.

Your tickets are digital. There is nothing to print.

Where your tickets live

Your tickets and RSVPs are saved to your Clubly account. Log in with the same phone number or email you used to buy.

  • On the web: go to clubly.vip/dashboard/my-tickets, or open My Tickets in the menu.

  • In the Clubly app: tap the Tickets tab.

Tickets you buy on the web show up in the app, and the other way around.

What you see on a ticket

Open a ticket to see:

  • Your QR code for the door

  • The event date, time, and venue

  • Your order details and total paid

  • A status: Active, Used, Refunded, or Expired

You can also:

  • Download a PDF of your ticket and receipt

  • Add the ticket to Apple Wallet or Google Wallet

Bought more than one ticket?

Each ticket in your order has its own QR code. Each one can be scanned once.

Free RSVPs

RSVPs show up in My Tickets too. On the web, tapping an RSVP opens the event page. Tap View QR Code there to see your RSVP code.

Can't find a ticket?

  1. Make sure you are logged in to the right account. Try the other phone number or email you use.

  2. Check your email for the confirmation. Look in spam and promotions too.

  3. If you just paid, wait a minute and refresh. Tickets can take a moment to appear.

Still missing? See "I paid but don't see my ticket," or message us in the chat. You can also email [email protected].

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