Here is how buying a ticket works, from the event page to the door.
1. Log in
You need a Clubly account to buy. Log in with your phone number or email. There is no password. We text or email you a one-time code.
2. Pick your tickets
Open the event on clubly.vip or in the Clubly app. Choose a ticket type and how many you want. You can mix ticket types in one order.
3. Check the total
Before you pay, you see:
The ticket price
The Clubly service fee
The total
The event's refund policy is shown at checkout too. It might say "Refunds available," "Refunds available until" a date, or "Non-refundable purchase." Read it before you pay.
4. Pay
You can pay with:
A debit or credit card
Apple Pay, on supported Apple devices
Google Pay, on supported devices and browsers
Check the box to agree to the terms, then tap Pay. Payments are processed by Stripe. Clubly does not store your card number.
5. Get your tickets
Once your payment goes through, you see a confirmation screen. Your tickets are saved to your account, and we email you a confirmation.
On the web: go to My Tickets at clubly.vip/dashboard/my-tickets.
In the app: open the Tickets tab.
Each ticket has its own QR code. You can also add it to your phone's wallet. See "Adding your ticket to Apple Wallet or Google Wallet."
6. At the door
Show your QR code and a valid ID. Each ticket can be scanned once. See "Getting in at the door."
Good to know
In rare cases, the last tickets sell out while you are paying. If that happens, you are not charged, or you get a full refund. See "What happens if tickets sell out while I'm checking out?"
Refunds follow the event's refund policy. See "How refunds work on Clubly."
Got here from a promoter's link? It does not change your price. See "What does 'Promoted by' mean?"
Need help? Message us in the chat, or email [email protected].