Every event on Clubly is run by an event organizer. Knowing who to contact gets you an answer faster.
Contact the event organizer for
Refund requests (organizers set each event's refund policy)
Event details: start time, venue, dress code, age limits, lineup
Ticket transfers and name changes
Event-specific questions and special requests
You can find the organizer's contact info on the event page or in your ticket details at clubly.vip/dashboard/tickets.
Contact Clubly Support for
Login and account issues
Missing tickets or confirmation emails
Duplicate charges, platform errors, and Clubly fee questions
Account deletion and email changes
Anything you couldn't resolve with the organizer
How to reach us
Message us right here in the chat, email [email protected], or open a ticket at clubly.vip/support. Our support team is available Monday to Friday, 9am to 5pm EST. Outside those hours, leave a message and we'll get back to you when we're online.