No worries. Confirmation emails can take a few minutes to arrive, and sometimes they land in spam or promotions folders.
The important thing: your tickets are created the moment your payment goes through, and they live in your Clubly account even if the email never shows up.
Check these first
Look in your spam and promotions folders.
Confirm you are checking the email address you used at checkout.
View your tickets directly at clubly.vip/dashboard/tickets.
Used the wrong email?
If you typed the wrong email at checkout, message us in the chat, email [email protected], or open a ticket at clubly.vip/support and we can help verify your purchase and get your tickets to the right place.
The event organizer can also resend your confirmation, or our team can follow up for you.
