Your tickets, receipts, and login codes are tied to your email and phone number. You can change both yourself in Settings.
Change your email
Go to Settings at clubly.vip/dashboard/settings.
Under Contact Information, choose Change Email Address.
Enter your new email.
We send a 6-digit code to the new email. Enter it.
If you have 2FA on, also enter the code from your authenticator app.
The code expires after 5 minutes. If it expires, request a new one.
You can't use an email that's already on another Clubly account.
Change your phone number
Go to Settings.
Choose Change Phone Number.
Enter your new number.
We text a code to the new number. Enter it.
If you have 2FA on, also enter your authenticator code.
What doesn't change
Your tickets stay in your account. Past confirmation emails won't be re-sent to the new address.
Can't get into your account?
If you lost access to your old email or phone and can't log in, message us in the chat or email [email protected]. We'll need to confirm it's you.