This article is for event organizers. Scan History lists every ticket and RSVP your team scanned at the door.
Open More in the sidebar, then Scan History.
At the top you see total, successful and failed scans, and your check-in rate.
Search by name or ticket number.
Filter by result (all, successful only, failed only) or by event.
Each scan shows the event, who scanned it, when, which app was used, and why a scan failed (for example, "Already Checked In").
Scans are also strong evidence if a buyer disputes a charge. See "Chargebacks and disputes: what organizers need to know."
Questions? Message us in the chat, or email [email protected].