Don't worry. Your tickets are saved to your Clubly account, even if the email never arrives.
Check your tickets first
On the web: go to clubly.vip/dashboard/my-tickets.
In the app: open the Tickets tab.
Log in with the phone number or email you used to buy. If your ticket is there, you're all set. You don't need the email to get in.
Find the email
Check your spam and promotions folders.
Wait a few minutes. Emails can take a little time.
Check the email address on your Clubly account. Confirmations go there.
Wrong email on your account?
You can change it yourself in Settings. See "Updating your email or phone number."
Need a copy of your receipt?
Open your ticket and tap Download Ticket + Receipt.
Still stuck? Message us in the chat, or email [email protected].
